Privacy

Tuf-Tuf respects the privacy of the visitors to the Website, especially the rights of visitors concerning the automated processing of personal data. For complete transparency with our customers, we have formulated and implemented a policy regarding these processes, their purposes, and the options available for individuals to exercise their rights as effectively as possible.

For additional information on personal data protection, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.

Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. By continuing to visit the Website, you accept the following terms and conditions.

The current version of the privacy statement available on the Website is the only version applicable while you are visiting the Website, until a new version replaces the current one.

Legal Provisions

1. Website (also "the website"): Tuf-Tuf
2. Controller for the processing of personal data (also: "The administrator"): Tuf-Tuf Netherlands, located at Kleine Tocht 34, 1507 CA Zaandam, Chamber of Commerce number: 75113171.

Access to the website

Access to the website and its use is strictly personal. You will not use this website or the data and information provided for commercial, political, or advertising purposes, or for any commercial offers, and in particular not use it for unsolicited electronic offers.

The content of the website

All trademarks, images, texts, comments, illustrations, (animated) images, videos, sounds, as well as all technical applications that can be used to make the website function, and in general all parts used on this site, are protected by intellectual property rights by law. Any reproduction, repetition, use, or adaptation, in any way, of the whole or just a part of it, including the technical applications, without the prior written permission of the responsible entity, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or a waiver of prosecution.

Website Management

For the proper management of the website, the administrator can, at any time: • Suspend, interrupt, or restrict access to a specific category of visitors, to the whole or a part of the website. • Delete all information that may disrupt the operation of the website or is in violation of national or international laws or in violation of internet etiquette. • Temporarily make the website unavailable in order to perform updates.

Responsibilities

The administrator is in no case responsible for failure, malfunctions, difficulties, or interruptions in the functioning of the website, making the website or any of its functionalities inaccessible. How you connect to the website is your responsibility. You should take all appropriate measures to protect your equipment and your data, including, but not limited to, virus attacks on the internet. You are also responsible for the websites and data you consult on the internet.

The administrator is not liable for legal procedures brought against you: • Due to your use of the website or services accessible via the internet. • Due to the violation of the terms of this privacy policy. The administrator is not responsible for any damage you, third parties, or your equipment may incur as a result of your connection to or use of the website. You shall refrain from any action against the administrator in this respect.

If the administrator becomes involved in a dispute as a result of your use of this website, he is entitled to recover all the damage he has suffered and will continue to suffer from you.

Data Collection

Your data is collected by Tuf-Tuf and (an) external processor(s). Personal data means: all information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal data collected on the website is mainly used by the administrator for maintaining relationships with you and, if applicable, for processing your orders.

Your Rights Regarding Your Data

Under Article 13, paragraph 2, sub b of the General Data Protection Regulation (AVG), everyone has the right to access, rectify, or erase their personal data, to restrict the processing concerning them, the right to object to the processing, and the right to data portability. You can exercise these rights by contacting us at [email protected].

Each request must be accompanied by a copy of a valid identity document, on which you have put your signature, and stating the address at which we can contact you. Within 1 month after the request has been made, you will receive an answer to your request. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.

Processing of Personal Data

In the event of a breach of any law or regulation of which a visitor is suspected and for which the authorities require the personal data collected by the administrator, they will be provided to them after an explicit and reasoned request from those authorities, after which these personal data will no longer be protected by the provisions of this privacy statement.

If certain information is necessary to access certain features of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.

Commercial Offers

You may receive commercial offers from the administrator. If you no longer wish to receive them, please send an email to the following address: [email protected].

If you come across any personal data during your visit to the website, you should refrain from collecting it or any other unauthorized use, as well as from any act that constitutes an invasion of the privacy of that person(s). The administrator is in no case responsible in the aforementioned situations.

Data Retention Period

The data collected by the website administrator is used and retained for the duration determined by law.

Cookies

1. A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so you can be recognized as a visitor each time you visit our website. This allows us to tailor our website to you and facilitate logging in. When you visit our website, a banner will appear to inform you about the use of cookies. By continuing to use our website, you agree to its use. Your consent is valid for a period of thirteen months.
2. We use the following types of cookies on our website:

• Functional cookies: such as session and login cookies for keeping session and login information.
• Anonymous Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
• Tracking cookies: such as advertising cookies intended for displaying relevant advertisements. Personal interests can be derived from information about visited websites. This enables organizations to show targeted advertisements to website visitors. Tracking cookies typically process personal data.

3. More specifically, we use the following cookies:

• Facebook (tracking cookie)
• Google Adwords (tracking cookie)

4. When you visit our website, cookies from the administrator and/or third parties may be installed on your equipment.
5. For more information about the use, management, and removal of cookies for each type of browser, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/en. Article 12 - Image material and products offered

No rights can be derived from the image material that belongs to the products offered on the website.

Applicable Law

Dutch law applies to these conditions. The court of the place of business of the administrator has exclusive jurisdiction over any disputes relating to these conditions, unless a legal exception applies.

Contact

For questions, product information, or information about the website itself, you can contact: Customer Service, [email protected].

"To offer you Klarna’s payment methods, we may pass on your personal data in the checkout to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is handled in line with Klarna’s own privacy notice."